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For BT customers only

What happens to an account whose holder has died?

If the account holder is deceased, the bank accounts are frozen as soon as the event is reported.

This is done on the basis of the death certificate or on the basis of a notification from an authorised institution. 📜

Amounts in the holder's accounts can be accessed either on the basis of an inheritance certificate (regardless of whether the succession was legal or testamentary) or on the basis of a court order.

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