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What can I do if my Direct Card is left in an ATM at another bank?

If this happens to you, it's good to know that you need to get your card back from the bank that owns the ATM. 🏧

You therefore need to contact that bank and check under what conditions they are returning your card. 💳

However, if you also need a card recovery address from us, call our Call Center colleagues* on 021.308.4000.
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