Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.
For BT customers only

What options are there for the Bill Payment service?

To pay your bills using BT Pay, you can choose one of these options:

➤⠀Free: default option whereby you can make up to 4 free bill payments/calendar month, except payments to suppliers marked with the

➤⠀Invoices Plus: option payable monthly (payment is in advance, for the following month) and costs 5 lei/month. With this option you can make a maximum of 8 bill payments per month, including to suppliers marked with

➤⠀Unlimited Billing: this option is paid monthly (payment is in advance, for the following month) and costs 15 lei/month. With this option you can make an unlimited number of invoice payments, including to suppliers marked with

You can choose one of the options once you have connected at least one provider. The options are visible in BT Pay -> "Settings".

❗⠀Goodto know:

➤⠀If you choose "Invoices Plus" or "Unlimited Bills", you must choose your own BT card issued in your name from whose account the monthly fee for the selected option will be debited. The best part is that you get a free 15-day trial period, and then the first payment for the option will be made from the selected card on the 16th day.

➤⠀If you want to change the option in "Invoices Plus" at "Unlimited Invoices", at the time of the change the difference in cost between the 2 options for the current month will be charged.

➤⠀If you want to change the option in "Unlimited Invoices" at "Invoices Plus", the benefits of the option "Unlimited Bills" will remain active until the end of the invoiced month.

➤⠀If at the time of any payment you no longer hold the BT card selected for payment in the app, or if your account balance is not sufficient, then the option payment will not be able to be made and the option will be closed. You will be notified directly in the app.

➤⠀If you unsubscribe during the free trial period and then subscribe again, you will pay the cost of the chosen option at the time of subscription, as the free trial period is offered only once for 15 days.

➤⠀If you still want to opt out of the paid option, you can request this via BT Pay. Benefits for the current month will remain active until the end of the paid period.

➤⠀If you have activated an option "Invoices Plus" or "Unlimited Invoices" and you have deleted BT Pay, the selected option will not be deactivated automatically. It is important to cancel the option in BT Pay before deleting the app.

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