Even if the agencies in shopping centres have longer opening hours, you should know that only some operations are allowed.

Operations allowed on Saturdays:

➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, garnishment management and garnished accounts 

Operations allowed after 7pm and on Sundays: 

➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert 

➤ Scoring and documentation retrieval for credits 

➤ Collection of debit instruments for settlement 

➤ Account statement