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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

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Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

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Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

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Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

What is the Common Reporting Standard (CRS)?

The Common Reporting Standard (CRS), adopted at the level of the Organisation for Economic Cooperation and Development (OECD) and transposed at EU level by Directive 2014/107/EU on the automatic exchange of information in the field of taxation, aims to prevent and reduce cross-border tax evasion.

In this regard, several countries have signed agreements for the exchange of information in the tax area (updated list of countries participating in the automatic reporting mechanism https://www.oecd.org/tax/exchange-of-tax-information/crs-mcaa-signatories.pdf), including Romania, with the reporting and tax due diligence requirements being transposed into national law by Law no. 207/2015 on the Tax Procedure Code, as amended by Government Emergency Ordinance no. 102 of 29.06.2022.

Thus, along with the other banks in Romania, Banca Transilvania is obliged to report to the National Tax Administration Agency (A.N.A.F.) a series of information on customer accounts (name, account number, tax identification number, etc.), under the conditions provided by law. This information will be reported in the calendar year following the year to which it refers, in the currency in which the account is denominated.

The processing of personal data is carried out by Banca Transilvania S.A. pursuant to its legal obligation and in accordance with the provisions of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation). Details on the processing of personal data carried out by the Bank can be found in BT Privacy Policy.

Detailed information on the Common Reporting Standard (CRS)

EN: What is CRS (the Common Reporting Standard)?

  • Latest update

    04.11.2022
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