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What are the usual situations in which BT contacts me by phone?

We can usually contact you for:

⠀ resolvingsituations related to your card;

⠀ checkingtransactions identified as suspicious;

⠀your information ifyou have won a prize;

⠀a-let youknow that you have outstanding ATM bill payments;

⠀informationabout issues related to our account and the products you use;

⠀resolving a request you have sent us via email, BT24 messaging or social media;

⠀questionsabout your experience with us.

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