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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

For BT customers only

What are the steps to get a credit approved?

When it comes to your credit, it's always good to be well informed. 😉


So, in terms of granting a credityou need to go through the following steps: 

⠀Pre-scoring:

if you don't want to go to the bank, you can always pre-scoring with the BT credit simulator 


⠀Please note that the result from the simulator and pre-scoring of credits is indicative. 

You can only get a sure answer when you come in person to any of the our facilities.

⠀Creatingthe credit file:

Specifically, this is when you need to bring all the necessary documents for the type of credit you want. 📑

But rest assured, this step is much simpler than it sounds, as our agency colleagues will guide you carefully so that no paperwork is missing. 😊

⠀Analysis ofthe file:

This is where we really come in, #BankingPeopleand take over the baton. Basically, at this point, we check various values such as maximum leverage. 🤓

If certain clarifications are needed about your income, we may contact you. 📞

But don't worry, we just want to make sure everything is okay! 🧐
 

⠀Approvalor rejection of the credit file:

In other words, at this step you find out exactly:

⠀whether or not you get the credit you requested; 

⠀and what the alternatives are if things don't go as planned. 👍

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