Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

For BT customers only

What is the maximum amount that can be withdrawn per day from BT ATMs and how much can be withdrawn per transaction?

If you use a card Visa Classic or MasterCard Mondocard, the maximum withdrawal limit is RON 5,000/day, with the possibility of increasing to RON 9,000/day. 😃


You can change the trading limit very easily:

⠀By application BT Pay

o pen the application and select the card you want to change;

click on the "Settings" button (it's in the top-right corner ⚙) and go to the "Card transaction limits" option ;

here you select the limit, change it and confirm.

⠀Din BT Visual Help

call the number 0264 308 000 and click on the link received by SMS;

s elect the "Change card limits" option from the main menu and choose the desired card.

⠀Through the app BT24 Mobile Banking

log in to the app with your details and go to the "Finance" menu ;

in the "Cards" submenu you will have to select the card for which you want to make the change; 

then, you will have the option "View and change limits". You can select your current card limits and change them.

⠀With the help of the app BT24 Internet Banking

log in to the app with your details and go to the "Cards" menu ;

in the "View card" submenu you will need to go to the right of the card for which you want to make the change;

then click on the first option (entitled "View & edit limit") in the "Details" column. With the option in the "Details" column you can change the limits of your card.

⠀In any of BT units.


⠀New limits set in applications are valid for 90 days. After this period, the limits will revert to their original values and can be set again.


Good to know:

If you made POS payments that day, you can only withdraw the difference up to RON 9,000 from the ATM 🤑

We recommend that you withdraw around RON 3,000 in a single transaction.

It is important to know that you cannot withdraw foreign currency (euros, dollars, etc.) from ATMs available in the country. This is only possible at BT branches where we are waiting for you! 🤗

Latest update
  • Was your answer helpful?