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Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

What is the difference between a mortgage and a home loan?

In brief, the mortgage loan can also be secured by mortgages on other properties, whereas mortgage credit must be secured by a mortgage on the property for which the loan was granted. 😉

What is mortgage credit?

Mortgage credit is a loan for the purchase, construction or renovation (modernisation) of a dwelling. 

In order to secure the loan repayment obligation resulting from this loan, the loan can also be secured by another dwelling. 🏡


In order to take out a loan from Banca Transilvania, you need to meet the following basic conditions:

⠀To be employed indefinitely;

⠀You must have been at your last job for at least 3 months;

⠀You must have a net, permanent, reliable income;

⠀You have a minimum down payment of 20%.* of the purchase price of the home.


*The 20% advance must be deposited in cash in account at Banca Transilvania or it can be proved by an account statement or payment order.  

Disadvantages: the interest rate can be changed depending on financial market conditions 🙁


What happens if a customer can no longer pay the mortgage payments?

If you are no longer able to pay your loan instalments, the Bank will try to reach an amicable settlement so that you can recover your debts. 👍

Otherwise, the bank will proceed with the enforcement procedure. 😥


What is mortgage credit?

Mortgage credit is a loan for the purchase, construction or renovation (modernisation) of a dwelling. 

In order to secure the loan repayment obligation resulting from this loan, this type of loan must be secured by the dwelling in question. 🏡


Benefits:

⠀Flexibility by accepting a wide range of income (from wages, pensions, daily allowances, rents, dividends, self-employment, annuities, intellectual property rights, foreign earned income);

⠀Without supporting documents for amounts up to €35,000, you can modernise / consolidate / rehabilitate / extend / complete your home with simplified documentation (affidavit). 

You can only get one such credit with simplified documentation, and for additional amounts, supporting documents must be submitted).

⠀Protection at affordable costs Life insurance is recommended but optional and property insurance costs around 0.10% of the value of the insured property.


What happens if a customer can no longer pay their mortgage payments?

If you are no longer able to pay your loan instalments, the Bank will try to reach an amicable settlement so that you can recover your debts. 🙂

Otherwise, the Bank will proceed with the enforcement procedure. 😞


Binding clauses in mortgage contracts:

⠀ the bank is obliged to provide the customer with a written offer containing all the terms and conditions of the contract and its validity period 10 days before signing;

⠀the customer only pays the costs of drawing up the credit documentation and setting up the mortgage;

⠀cannot be made conditional on other banking services;

⠀the details of performance in the event of default must be set out in the contract.



Bottom line:

Both a mortgage and a home loan can be taken out for the purchase, construction or renovation (modernisation) of a dwelling, the difference between the two being the property pledged as security. 😮

If you are thinking of opting for a mortgage or home loan from BT we welcome you to our website, and if you need more details we look forward to a friendly chat in any of our BT branches. 🤗


⠀By the way, if you're thinking of getting a credit:

⠀you can calculate your monthly instalments online in the BT credit simulator;

⠀and then find out over the phone if you qualify for the desired amount. 😃

  • Latest update

    29.11.2022
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