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Cards

372 questions and answers
For BT customers only

What if I received a sum of money through BT Pay but I can't accept it now?

67 votes
For BT customers only

How can I dispute a transaction in BT Visual Help?

17 votes
For BT customers only

My card has expired. Where can I pick up the new one?

90 votes
For BT customers only

Do I also receive messages via BT Alert when I make payments?

124 votes
For BT customers only

How can I disable or change the BT Alert service?

87 votes

What are the benefits of the BT Omnipass card?

40 votes
For BT customers only

How can I change my BT Meal Card PIN?

65 votes

What is the credit card grace period?

25 votes

How long will it take for my card to arrive?

94 votes
For BT customers only

How do I cancel an online payment?

31 votes
For BT customers only

How can I change the automatic debit option for my Star or Flying Blue shopping card?

6 votes
For BT customers only

How much does it cost to enroll my card in Verified by Visa or Mastercard SecureCode?

86 votes