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BT Pay

247 questions and answers
For BT customers only

How do I confirm an online payment from January 2021?

89 votes
For BT customers only

What happens if my physical card expires and I change it?

39 votes
For BT customers only

How do I set BT Pay as the main (default) payment app?

14 votes

How do I pay with my phone via BT Pay?

24 votes
For BT customers only

Can I enroll more than one card in BT Pay?

40 votes
For BT customers only

How does an online transaction work?

66 votes

When will I no longer be able to use NeoBT and BT24?

44 votes
For BT customers only

I can't set my password, I don't see the "Confirm" button. What can I do?

19 votes

How can I add a new account in BT Pay?

16 votes
For BT customers only

How can I access BT Pay and Fitbit, Apple Health or Google Fit offers?

16 votes
For BT customers only

I had to block my card from BT Pay. Can I still use the card in the app for payments?

39 votes
For BT customers only

How do I pay a utility bill in BT Pay?

25 votes