I made purchases with my Direct Card but they don't appear in installments. Why?
If your purchases do not appear as installment installments on your current statement, they may appear on your next statement if you have requested installment splitting through Installment Anywhere.
If you made installment purchases at the POS in-store and they don't appear on your statement, ask your Call Center colleagues.
BT Direct cards have 2 options for installment purchases:
❶ In partner stores 🛒 directly at the checkout, you request installment installment purchase in the number of installments agreed with that merchant
❷ With our Installments Everywhere program 🤩 you can turn any purchase over 500 lei into installments.
How exactly does the Installment Everywhere program work? Simple and easy 😊:
➤ Buy a minimum of 500 lei;
➤ After the transaction is settled, we send you an SMS informing you that you can split the amount paid into 3 Interest-Free Installments or 4-36 Easy Installments with only 1% interest per month;
➤ Reply to the SMS within 3 days of receiving it with your preferred number of installments;
➤ You receive an SMS informing you that we have taken your request and we will take care of it;
➤ We send you a final message with the rate amount;
➤ On the next statement, you will see the transaction canceled with full payment and the first installment of the purchase.
If you made installment purchases at the POS in-store and they don't appear on your statement, ask your Call Center colleagues.
BT Direct cards have 2 options for installment purchases:
❶ In partner stores 🛒 directly at the checkout, you request installment installment purchase in the number of installments agreed with that merchant
❷ With our Installments Everywhere program 🤩 you can turn any purchase over 500 lei into installments.
How exactly does the Installment Everywhere program work? Simple and easy 😊:
➤ Buy a minimum of 500 lei;
➤ After the transaction is settled, we send you an SMS informing you that you can split the amount paid into 3 Interest-Free Installments or 4-36 Easy Installments with only 1% interest per month;
➤ Reply to the SMS within 3 days of receiving it with your preferred number of installments;
➤ You receive an SMS informing you that we have taken your request and we will take care of it;
➤ We send you a final message with the rate amount;
➤ On the next statement, you will see the transaction canceled with full payment and the first installment of the purchase.
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